Please telephone the surgery. You can also request online access enabling you to book appointments online and request prescriptions with your own login.
This surgery offers a Telephone Triage Access system to allow patients to speak to the GP on the same day. Patients calling the surgery to ask for an appointment will be called back and spoken to by the GP the same day who will discuss what treatment is required. If necessary the patient will then be given an appointment the same day to see the GP. Feedback from patients who have used the service say it is saving time by not having to make unnecessary visits to the surgery and improving access to a GP. The surgery have also seen a reduction in the “did not attend” (DNA) rate to almost zero meaning less consultation time is wasted
Patients need to be able to provide a contact number where the GP can call them back or alternatively if this is not possible they will be asked to call the surgery back at an allotted time to speak to the GP
Nurse appointments continue to be made as usual either in person at reception or by telephoning the surgery during opening hours on 02476 393388
We offer An Extended Access Service